Terms & Conditions
By using and/or registering to become a member of RCBC, you are stating that you understand and agree to be bound by the terms and conditions of this RCBC’s user agreement (the “agreement”). Please read this agreement. If you disagree with anything in this agreement, please do not use RCBC or any of the services provided in connection with RCBC. If you have any questions regarding this Agreement, please feel free to contact us.
To use RCBC and gain access to any protected content, you must purchase your own, personal membership subscription and register to become a member (“Member”). Only one person can be registered per membership. Memberships cannot be shared or combined. If a member is caught sharing their membership with other non-paying members, your membership account will be terminated. As a Member, you will have access to various services to which non-Members do not have access. If you would like to register to become a Paid Member and gain full access to RCBC and all our software training classes, business reports and audio/video tutorials online, please do so. Your personal username (i.e., eMail address) and password belong to you and cannot be shared with anyone. If you are found sharing your membership login information with other non-paying members, your membership account will be terminated. When you complete the new Member registration process, you agree to: provide true, accurate, current and complete information as prompted by the registration form, maintain and update such information to keep it true, accurate, current and complete at all times, and that you are the age that you state. If any information provided by you on the registration form is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to so believe, we have the right to suspend or terminate your membership and to refuse to provide you with any future membership. If we have reason to believe that you have registered someone other than yourself, we will cooperate with any law enforcement investigation that may result from such misrepresentations and shall have the right, in our sole discretion, to disclose any information you provided to us in connection with such registration. RCBC makes a good faith effort to prohibit registration as a Member by, and will not knowingly connect or store personal information from, children under the age 18 as governed by law. We reserve the right to modify or discontinue, temporarily or permanently, RCBC (or any part thereof) with or without notice. You agree that RCBC shall not be liable to you or to any third party for any such action. “Lifetime Memberships” are defined as having membership access to CoachingClientForms.com for the “lifetime” this website stays open for business. If, for any reason, CoachingClientForms.com were to close tomorrow, that would “end” all “lifetime memberships.” Again, “lifetime” refers to the “lifetime” of our website (not “your” life).
RCBC reserves the right to raise or lower any and all fees with regard to any monthly membership plans at its sole discretion to help offset costs of maintaining operations at RCBC. In no event will you be charged for access to any section of RCBC, or as a whole, unless we obtain your prior agreement to pay such charges. If you do not consent to such charges, however, you may not have permission to access paid content or special training services offered by RCBC. Please contact us for further information or questions about our Fees Policy.
“Lifetime Memberships” do not need to be cancelled; they last for the “lifetime” of this website. If you have a monthly (or other package) membership subscription, you may cancel your membership at any time. Simply contact my office to submit your request to cancel your membership in writing. Also, if you paid through PayPal, you can login to your PalPal account and cancel the subscription payments within your PayPal account. We will send you an eMail confirmation to the eMail address you supply us to inform you that your membership has been cancelled. See our Refund policy below for information regarding refunds. When you cancel your membership, your account will remain open until your paid monthly cycle expires. You will not be recharged at the end of your monthly billing cycle if you cancel before or within 3 days after your billing cycle is to occur. Please contact us for further information or questions about our Cancellation Policy.
You have until 30 days after the date you initially register to become a paid Member of our site (or after your credit card is billed for your monthly cycle) to cancel and request a full refund. After 30 days, your membership is active and there are no refunds available. This policy has only been adopted because of necessity. RCBC is always open to abuse by people who signup for our service, come inside and learn what they want within a short period of time and then request a full refund. At RCBC, we make every effort to keep our clients and members happy. Refunds are only issued to the same eMail address and credit card they were originally purchased with. Please contact my office for further information or questions about our Refund Policy.
PRODUCT RETURN POLICY
Regarding physical products, there are no returns, unless defective, on any software tutorials or books. Item(s) returned for credit or exchange must be in new condition and in the original container as you received it from us. All CD’s are manually tested & verified before being shipped out. SHIPPING POLICY We ship all products via UPS Ground unless otherwise stated. We generally ship orders received the same day before 12:00 Noon Pacific time, Monday through Friday (excluding Holidays). If you have any questions about the status of an order, you can contact us online.
PRODUCT RETURN POLICY
We offer a 30 day money-back guarantee on all books, CDs and home-study products, less a 10% restocking fee. You may exchange your product for another product of equal or less value with NO stocking fee. If you choose to exchange your product for another product, there is no refund or exchange available on the second product. THERE ARE NO REFUNDS ON SHIPPING, SOFTWARE OR TEMPLATE FORMS (including forms CDs or NCR forms included in a home study package) OR DIGITAL DOWNLOADS. Any request for a return must be made in writing through our convenient online form 30 calendar days from receipt. Before returning a product the customer must first obtain a Return Merchandise Authorization number (R.M.A.#) issued by RCBC. Contact us through our convenient online form and will issue you such number. All returns must display the R.M.A.# on the outside of the returned package. All returns must include the actual product in resalable condition with the forms CD seal unbroken. All packages must be sent back Return Receipt through the U.S. postal system or signature required through a recognized carrier (i.e. FedEx, UPS, DHL, etc.) within TEN (10) DAYS of the issuance of an RMA#. RCBC is not responsible, and will not issue a credit for any returned package lost in shipping and/or not received with 10 calendar days of the issued RMA#. The customer is responsible for all shipping costs, insurance (optional), tracking (optional) in returning the product. It is your responsibility to package the product well enough to avoid damage during shipping! Any item returned without an R.M.A.# will be refused and returned at the customer’s expense. The refund on an authorized return will be issued within 5 business days of receipt of the authorized returned product. No refund will be issued, regardless of receipt, on any unauthorized return. Note: If returning an item(s) from outside the U.S., please contact your customs officials or taxing authorities to get the proper clearances to get the product back into your country without being liable for duties, fees or taxes on a repaired item(s). Please contact us online for further information or questions about our Product Return Policy.
Following are some basic rules that apply to RCBC and that you agree to follow. If you violate any of RCBC rules, or if we have reasonable grounds to so believe, we have the right to deny you access to RCBC, to suspend or terminate your membership and to refuse to provide you with any future membership. You agree not to use RCBC to upload, store, post, eMail or otherwise transmit any: material that is inaccurate, unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, sexually explicit, libelous, invasive of another’s privacy, hateful, racist, bigoted or otherwise objectionable, material that you do not have a right to transmit under any law or under contractual or fiduciary relationships, material that infringes any patent, trademark, trade secret, copyright or other proprietary right of any party, advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation, except where specifically permitted, or material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Additionally, you agree not to: impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; forge headers or otherwise manipulate identifiers in order to disguise the origin of any material transmitted through RCBC; disrupt the normal flow of dialogue, cause a screen to scroll faster than other users of RCBC are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real-time exchanges; interfere with or disrupt RCBC or servers or networks connected to RCBC, or disobey any requirements, procedures, policies or regulations of networks connected to RCBC; try to gain access to areas that are private to RCBC administrators or to other RCBC users; violate any applicable local, state, national, or international law or any regulation having the force of law; stalk or otherwise harass another; harm minors in any way, including, without limitation, to establish unlawful contact with minors (whether on or off RCBC); collect or harvest screen names; collect or store personal data about other users of RCBC; or solicit or attempt to discover a user’s password, screen name, or other registration information without the user’s express knowledge and consent; engage in or run raffles, lotteries, contests or sweepstakes; promote or provide instructions of information about how to engage in illegal conduct or commit illegal activities, promote physical harm or injury, or promote any illegal act; or store any information or use any Web page or directory you create for remote loading or as a door or signpost to another Web page, whether inside or outside RCBC. You acknowledge that we do not prescreen material posted or transmitted on RCBC, but that we and our designees shall have the right (but not the obligation) in our sole discretion to review and edit, delete or refuse to post any material submitted for display or placed on RCBC, including but not limited to message board posts, profiles, and member-to-member messages. Without limiting the foregoing, we and our designees shall have the right to remove any material that violates this Agreement, that we believe in good faith may create liability for us, or that we deem is otherwise objectionable. You acknowledge and agree that we may preserve material and may disclose material if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: comply with legal process; enforce this Agreement; respond to claims that any material violates the right of third parties; or in our sole judgment, protect the rights, property, or personal safety of RCBC, its users and the public.
A Public Area (“Public Area”) of RCBC is any area where you may submit material (“Submissions”) for viewing by others or view Submissions of other RCBC users, such as profiles, forums, or award programs. In some of these areas, a Submission includes the name, ID, nickname, and/or other information that would be displayed with the submitted material, as applicable. You agree to use Public Areas in accordance with the Agreement and any policies for the Public Areas that are displayed on RCBC. BY SUBMITTING MATERIAL TO A PUBLIC AREA, YOU AGREE TO INDEMNIFY RCBC AND HOLD IT HARMLESS FROM ALL CLAIMS, INCLUDING, WITHOUT LIMITATION, CLAIMS FOR LIBEL, SLANDER, INVASION OF PRIVACY, COPYRIGHT INFRINGEMENT OR OTHERWISE, ARISING FROM SUCH SUBMISSION. By making a Submission to any Public Area, you automatically grant RCBC the royalty-free, perpetual, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, translate, publicly perform and display and distribute the content of the Submission (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed. You also permit any other user of the RCBC Site to access, view, store, or reproduce the Submission for that user’s personal use. LINKS Our provision of a link to any other site or location is for your convenience and does not signify our endorsement of such site or location of its contents. RCBC shall not be responsible for any information, software, or links found at any other World Wide website, Internet location, or source of information, for your use of such information, or for eCommerce transactions conducted at or through any linked site or location.
DISCLAIMER OF WARRANTIES
You expressly agree that your use of RCBC, including, without limitation, any material and/or data developed by RCBC or by third parties (“information providers”), is at your sole risk. RCBC, and any content or materials available through RCBC, are provided on an “as is” and “as available” basis and without warranty of any kind, express, implied or statutory. RCBC and the information providers hereby expressly disclaim all such warranties including, without limitation, any implied warranties or merchantability, fitness for a particular use or purpose, title, or noninfringement, or any warranty as to results that may be obtained through the use of RCBC. RCBC does not represent or warrant that RCBC will function without interruption, that RCBC is error- or defect-free, that any such defects or errors will be corrected, or that RCBC and the server(s) that make RCBC available are free of viruses or other harmful components. No advice or information, whether oral or written, that you obtain from RCBC or otherwise through your use of RCBC shall create any warranty on the part of RCBC or the information providers. Further, RCBC and the information providers do not warrant or represent that the use or the results of the use of any content or materials made available through RCBC or from third parties will be correct, accurate, timely, reliable or otherwise.
LIMITATIONS ON LIABILITY
In no event shall RCBC, the information providers or any other person or entity involved in creating or distributing RCBC be liable for any direct, indirect, incidental, special or consequential damages, however arising and under any theory of liability (including, without limitation, tort, including negligence and strict liability, breach of contract or breach of warranty), that result from your use or inability to use RCBC, any changes to RCBC or this agreement, unauthorized access to or alteration of your transmission of data, any material or data sent or received or not sent or received, or any transactions entered into through RCBC. RCBC is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another’s rights, including intellectual property rights. If you are dissatisfied with RCBC or the services, content or materials available on or through RCBC, your sole and exclusive remedy is to discontinue using RCBC. The foregoing limitations on liability shall be applicable even if RCBC or the applicable third party knew or should have known of the possibility of such damages and notwithstanding the failure of essential purpose of any limited remedy. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
ALLOCATION OF RISK
You agree that the disclaimer of warranties, limitations on liability, and indemnification provisions set forth in this agreement represent and agreed upon allocation of risk between you and RCBC and form an essential part of the basis of their bargain, without which RCBC would not enter into this agreement or provide RCBC.
OWNERSHIP OF MATERIALS
All contents of RCBC and all tutorial creations are copyrighted by Bart Smith, founder and creator of RCBC as a collective work under the United States copyright laws. Except for material in the public domain, RCBC and its licensors hold copyrights to all content appearing on RCBC. RCBC permits, without charge, the reproduction and distribution of RCBC material contained on RCBC for non-commercial educational and personal uses; provided that such materials remain unaltered and are accompanied by a clearly visible copy of any copyright notice appearing on such materials and by RCBC’s URL (www.CoachingClientForms.com). We retrain and reserve all rights to this information. Other reproduction, distribution, re-transmissions, modification, public display, and public performance of such materials is prohibited without the prior written consent of RCBC. To obtain such consent, please contact us.
REMOVAL OF MATERIAL FOR WHICH COPYRIGHT INFRINGEMENT IS CLAIMED
RCBC respects the intellectual property rights of others. Pursuant to Title 17 U.S.C.512, as amended by Title II of the Digital Millennium Copyright Act (“the Act”), RCBC has implemented procedures for receiving written notification of claimed copyright infringements and for processing such claims in accordance with the Act. If you believe your copyrights are being infringed by a Member, please contact us. The information requested by the Notice of Infringement Form substantively complies with 17 U.S.C. 512(c)(3)(A), which provides: To be effective under this subsection, a notification of claimed infringement must be a written communication provided to the designated agent of a service provider that includes substantially the following: A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material. Information reasonably sufficient to to permit the service provider to contact the complaining party such as an address, telephone number, and if available, electronic e-mail address at which the complaining party may be contacted. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. Notification from a copyright owner or from a person authorized to act on behalf of the copyright owner that fails to comply substantially with the provisions above shall not be considered as providing actual knowledge or an awareness of facts or circumstances from which infringing activity is apparent. Please provide a Notice of Infringement Form information each time you wish to report alleged acts of infringement. Please note that RCBC will terminate in appropriate circumstances the account of any Member who repeatedly posts infringing material on RCBC.
You agree to hold harmless RCBC and its Information Providers and any other person or entity involved in creating or distributing RCBC, as well as each of their respective affiliates and their respective directors, officers, employees and agents, from and against any and all claims, liabilities, damages, losses, costs, fees (including reasonable attorneys’ fees) and expenses that such parties may incur as a result of or arising out of your (or, in the case of Members, anyone using your account’s) use of, or conduct with respect to, RCBC.
MODIFICATION OF AGREEMENT
You agree that RCBC may change the terms and conditions of this Agreement, unilaterally, and at any time, by conspicuously posting notice of such change on RCBC for a period of five (5) consecutive days. Continued use of RCBC after such notice will constitute your acknowledgment and acceptance of the revised terms and condition.
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This Agreement contains the complete and final statement of the understanding between you and RCBC with respect to, and supersedes any and all prior or contemporaneous negotiations, agreements or communications, whether written or oral, between you and RCBC concerning, the subject matter of this Agreement. If any provision of this Agreement is rendered by a court or governmental agency of competent jurisdiction to be invalid, illegal, or unenforceable, such invalidity, illegality or unenforceability shall not affect the remainder of this Agreement, which shall remain in full force and effect and be enforced in accordance with its remaining terms. The waiver by RCBC of a breach or default of any of the provisions of this Agreement by you shall not be construed as a waiver of any succeeding breach of the same or other provisions; nor shall any delay or omission on the part of RCBC to exercise or avail itself of any right, power or privilege that it has or may have hereunder operate as a waiver of any breach or default by you. You agree that, regardless of any statute or law to the contrary, any claim or cause of action that you may have arising out of or related to use of RCBC or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in this Agreement are solely used for convenience and have no legal or contractual significance. All provisions of this Agreement that, by their nature, survive termination of this Agreement will survive termination including without limitation, RCBC Rules, Public Areas, Links, Disclaimer of Warranties, Limitations on Liability, Allocation of Risk, Ownership of Materials, Indemnification, Choice of Law/Jurisdiction and Venue and General sections of this Agreement. If you have any questions regarding our Terms & Conditions, please contact us.
I'm the author of Rich Coach Broke Coach and 150+ Mistakes Coaches Make. If you're a coach, or aspire to be one, these two books are mandatory reading for you if you want to run a successful, profitable coaching business.
I also help coaches get organized with my coaching client forms so they can run a profitable and respectable coaching business.
BART SMITH, AUTHOR
© 2021 by Bart Smith. All Rights Reserved.